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Mercedes-Benz of The Woodlands
You Can Rely on Us to Provide You with the Customer Service You’re Looking For!
With so many car dealerships in the area, it’s hard to decide which to choose from to purchase you next new or used car. Here at Mercedes-Benz of The Woodlands, we compiled a why buy from us in The Woodlands, TX, list to highlight our strengths, and to show you why you should visit us next time you are in need of a new ride! From our dedicated and expert staff, to our wide-ranging inventory and organized, user-friendly website, you’ll discover the Mercedes-Benz of The Woodlands difference the moment your walk through our doors.
We welcome all of our customers with a smile, and treat them with the upmost kindness and professionalism. Our goal is to make you feel at home here at Mercedes-Benz of The Woodlands, to make you as comfortable as possible with committing to such a large purchase like buying a car. Not only do we take pride in our customer service, but we make sure that our inventory and new-vehicle showroom surpasses the standard. Our quality vehicles are in tip-top shape, and we ensure you that our dealership is clean and organized to give you an even better experience.
Our team members are what sets us apart from other dealerships. Each and every one of our professionals, from our Finance Department, to our sales team, is specially trained to give you all the knowledge you need. These compassionate individuals are always there for your assistance, and will go above and beyond to give you what you are looking for. We are not only passionate about cars here at Mercedes-Benz of The Woodlands, but we put our customers above everything else. We value each and every customer here, and you can clearly see how we treat them in our why buy from us in The Woodlands, TX, list.
Mercedes-Benz of The Woodlands’s Service Department is here for all of your car’s maintenance needs and repairs, and our certified technicians will give you all the care and information you need in order to keep your car running in tip-top shape. Just take a look at our numerous positive testimonials with our Customer Reviews page. Once you become a part of the family here at Mercedes-Benz of The Woodlands, you’ll keep coming back!
We also offer plenty of benefits that make us stand out among other dealerships. If you are interested in one of our used vehicles, you can rest assured knowing that they go through a multi-point inspection and come with a CARFAX® History ReportTM, so you know you are bringing home a quality car.
Our easy-to-navigate website is there for our customers to use to their advantage. From figuring out a budget with our Payment Calculator and Finance Application, to browsing through our informative online inventory and scheduling a test drive, you can do it all right from the comfort of your own home! Don’t wait any longer to visit your Texas Mercedes-Benz dealer, Mercedes-Benz of The Woodlands. With our why buy from us in The Woodlands, TX, list, you can see that we do business with you in mind.
Proudly serving clients from our location just a short drive on I45 North of Houston or a short drive on I45 South of Conroe – people come from Kingwood, Champions, Northgate Forest, Tomball, Spring, Cypress, Magnolia, Conroe, Willis and Lake Conroe for our driven to delight experience. There are clients that have come from College Station, Brenham, Navasota, Waller and Hempstead as well.
Mercedes-Benz of The Woodlands Reviews
Let's start off with the man of the hour, Mr. Nelson Sioson. A stand-up gentleman who kept his word for me. I made the 3 hour trek after a simple and quick negotiation over the phone, for a loaded out LTZ Silverado, they took in on a trade. After my call with Nelson, I was later told they had a cash buyer come in for the truck and they held it for me until I arrived, giving me essentially the right of first refusal since, I was driving in to possibly buy the truck. When I arrived, I met with some staff members working their front desk. Some quick chit chat as they were alerting Nelson of my arrival. In our short conversation, I jokingly asked if I would get a birthday discount since I was a day away from mine. We all had a good heart felt chuckle and one of the gentlemen said I should but, we knew that wouldn't happen. Nelson arrives and immediately grabs the keys and we head out for the test drive, in rush hour traffic. Man, can I plan the perfect time to buy a truck or what? The test drive goes great and I'm whipping this truck in and out of traffic like I'm Nicholas Cage's stunt driver in Gone in 60 seconds (slight exaggeration, I'm a much better driver). So we drift sideways back into the Mercedes-Benz of the Woodlands parking lot and I let Nelson know I'll think about the truck. I felt it had been abused and worried about its longevity... just kidding, I loved it and we went in to get the paperwork rolling. Nelson introduced me to Rene, one of the car porters, who was going to detail my new (to me) truck. I batted my baby blues, which are really brown, and sweet talked Nelson into sending me home with a full tank of gas. He tried to play hard ball but, well, I'm irresistible and my new (to me), truck was beautifully detailed and topped off with the finest gasoline money can buy... or what was available at the corner gas station. While Nelson was completing the paperwork necessary for selling such a powerful beast, and capable truck, I was lead to the lounge area of the dealership to relax and reflect on this amazing buying experience. I thought to myself, while sipping on a complimentary beverage, that this has been a remarkable buying experience and how I need to buy more things from a Mercedes Benz dealership. Then it happens, Nelson sneaks up and drops a BOMB on me!!! Oh no!!! An exclusive voucher for a free bottle of wine! I'm thinking I haven't had MD 20/20 since high school so, COOL! Happy Birthday to ME!!! Boy, was I really surprised when it was actually for a sublime bottle of Flora Springs Trilogy Red Wine. What was I thinking? MD 20/20 from a Mercedes dealership? If I was buying this loaded out Chevrolet Silverado LTZ 4x4 from a Chevy dealership, yeah MD 20/20. Mercedes-Benz of the Woodlands doesn't play like that. Actually, a Chevrolet dealership wouldn't give you anything but maybe you could get a couple of swigs from the salesman out back, if he was willing to even share his MD 20/20 as he tried to drown out his feelings of failure. So, dinner at Kirby's it is with this complimentary bottle of wine. All in all, Nelson, and his staff, were great. Mercedes-Benz of the Woodlands did a fantastic job of making this car buying experience tolerable, if not slightly enjoyable. Customer service was top notch and exemplary, even for a guy just buying a nice used truck. I'd highly recommend Nelson and Mercedes-Benz of the Woodlands. And remember, taxation IS theft! Thanks again Nelson!
Excellent service, prompt, polite, professional and friendly. Kriss was very helpful on finding my Mercedes exactly how I wanted, I felt very comfortable and was out in no time. Arturo made the process swift and painless. He has a very pleasant personality and he made it easy for us to ask any questions we had.
Working with Rosario Fernandez was the most pleasant experience I have had purchasing a vehicle. She contacted me when she promised that she would and gave me an appointment that fit my busy schedule. She was very patient and understood my needs and desires. Her professionalism is second to none. I would definitely work with her again!
Rosario Fernandez at Mercedes was amazing. She contacted me as soon as I left an inquiry online. She responded to my questions on Sunday even while business was closed.
I adore Liz, she is up front and honest, doesn't try to up sell me every time I bring my car in for service, she is always professional and very helpful.
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(936) 206-7500
Call Now16917 Interstate 45 South • The Woodlands, TX 77385
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Open Today! Sales: 9am-7pm
Mercedes-Benz of The Woodlands
